General Terms
- The entrance to the "Hall of Fame - Hristo Stoichkov" is a service for which customers must purchase a ticket unless otherwise provided in the General Terms and Conditions.
- When purchasing this ticket, the visitor undertakes to comply with the internal rules.
- Ticket prices include value-added tax and are determined unilaterally by the Company depending on various criteria (day of the week, age, public holidays, etc.). Current ticket prices are indicated in a prominent place on the ticket itself, at the box office, as well as on https://8hristo.com/tickets/en/
- The ticket is validated only after scanning the QR code at the designated seat. A destroyed or lost ticket cannot be reissued.
- After a ticket has been issued, it is not allowed to replace it with a visiting ticket for another day and/or category of visitor, nor to return its monetary equivalent, except in the cases expressly provided for in the general terms and conditions.
- To validate their tickets, visitors are required to scan the ticket at the entrance to the Hall of Fame – Hristo Stoichkov, without violating its integrity. They are also required to keep their tickets from the time of purchase until the end of their visit. Hall of Fame - Hristo Stoichkov is not responsible for stolen, lost, destroyed, or damaged tickets and has no obligation to reissue them or refund their value.
- The employees of the Hall of Fame - Hristo Stoichkov have the right to deny or terminate access to the site to a person without a scanned ticket, as well as to a person who, upon inspection, presents a torn or otherwise manipulated ticket.
- When, for technical reasons, access to the Hall of Fame – Hristo Stoichkov is prevented during working hours and provided that less than two hours have passed since the purchase of the ticket, the customer has the following options: - may request a refund of the price paid for an entry ticket; - the issued entrance ticket can be revalidated for a visit on another day according to the Company's capabilities and the user's desire; To take advantage of his rights under this point, the customer should present to the employees of the Hall of Fame box office - Hristo Stoichkov, a valid entrance ticket, as well as a receipt.